Troubleshooting

Q:Why is the coarseness obviously uneven suddenly?

A:First,make sure the top lid above the bearing tight.
If it's loose,try to rotate it anti-clockwise till it's tight.
If it's not solved,contact us for more help.

Q:Why is the scale of the adjuster too loose to adjust the coarseness?

A:Because the spring or the burrs get stuck.Try to hold the body and shake the handle slightly till you hear a click,which means the spring or burrs are loose.
If not,try to unscrew the lid above the bearing and take the whole burr set out.
Clean the burr sets and install them.
We won'ttake responsibity if customers are against these notifications above.