For operations management (OM) and supply chain management (SCM) courses.

Comprehensive yet succinct OM and SCM coverage

Introduction to Operations and Supply Chain Management covers the increasing impact of supply chains on business outcomes, consumer product satisfaction, and technology and innovation. Drawing from dozens of problem-solving frameworks, students learn to make connections between business needs and the tools and techniques of operations, purchasing and logistics.

The 6th Edition explores OM and SCM challenges in a post-COVID world, including climate change, geopolitical shifts and economic instability. New content addresses relevant challenges and opportunities presented by AI, machine learning, advanced analytics and evolving technologies.