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PRODUCT TERMS - PLEASE READ BEFORE PURCHASE:

SHIPPING & DISPATCH

♥ On-demand items are not dispatched on the order date. Items must first arrive with us from the supplier/manufacturer, which takes approximately 4-6 weeks after order.

♥ This timeframe is not guaranteed and may be affected by factors outside of our control, including manufacturer delays, customs processing, and courier disruptions.

♥ Release dates and delivery timeframes are set by the manufacturer and may change without notice.

INTERNATIONAL ORDERS & CUSTOMS

♥ Worldwide shipping is available. Customers are responsible for any import VAT, customs duties, handling fees, or local taxes charged by their country.

♥ Orders shipped to the USA under $800 have tariffs pre-paid by us.

♥ If an order is returned to us due to unpaid customs charges, refusal, or failure to collect, this will not qualify for a full refund.

♥ In such cases, refunds (if issued) will be item value only, minus original shipping, return shipping, and any applicable fees.

CONDITION & UNBOXING

♥ The outer case/box is intended solely to protect the contents. Minor damage such as dents, scratches, or discolouration to outer packing cannot be compensated.

♥ Please film an unboxing video upon delivery in case you need to report missing or damaged items.

♥ We are not responsible for manufacturer defects or production flaws.

By placing an order, you confirm you have read and agreed to these terms. These policies are in place to ensure fairness and transparency to all customers.